FAQs

Ilmes Fine Jewellry

How do I care for my Jewellery

Fine and Fashion jewellery is delicate and should be cared for accordingly. To extend the life of your jewellery and keep them in optimal condition, please follow the following care instructions:

 

  • Remove jewellery before applying shower product, lotion, perfume, or other chemical and/or oil compounds
  • Leave your jewellery at home before engaging in strenuous activities including going to the gym
  • Store your jewellery securely.

How do I clean my Fine Jewellery?

To clean your diamond jewellery, use a soft toothbrush and dish soap and gently scrub gold and diamonds. Do not clean pearls or any gold-plated items with any chemicals, abrasives, or solvents. Ilmes is not responsible for the maintenance of your jewellery and does not polish purchased jewellry.

For any further information or assistance, please email us at ilmesjewellery@gmail.com and we will be happy to advise on this.

Can I customize my order?

Yes, we can do customized pieces! Please email us at ilmesjewellery@gmail.com for further information on your request.

What material is used for your Jewellery?

Our fine jewellery collections are hand-crafted with 18k gold, precious and semi-precious stones.

Our fashion jewellery collections are produced with brass plated with 24k gold or silver and semi-precious stones and crystals.